Transforming the Landscape of Real-Time Fraud Prevention
With Clari5’s NCRP Integration Solution, cybercrime complaints are managed seamlessly across multiple retail banking platforms, including Internet Banking, Mobile Banking, ATMs, Debit Cards, UPI, IMPS, and more.
The solution is designed to support future integrations for credit cards and central bank digital currencies (CBDC) in line with I4C’s evolving standards.
Key features include:
- Real-Time Lien with FIFO Logic: Complaints are prioritized using a First-In-First-Out approach for quicker resolution.
- Smart Debit Freeze: Fraudulent accounts are automatically locked using customizable rules, like exceeding a predefined complaint threshold.
- Whitelisting: Critical accounts are excluded from redundant complaint handling processes.
With real-time insights from dynamic dashboards and automated reprocessing, the platform guarantees data integrity and uninterrupted reliability, even in system outages.
PNB’s adoption of advanced cybercrime complaint management serves as a benchmark for the banking industry, promising improved fraud detection, heightened security, and a proactive defense against cyber threats. This visionary step reaffirms PNB’s commitment to a secure and resilient financial future for India.
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